Hardwoodmaterials
Well-Known Member
The only dealing I had with Ruger customer service was horrible. I bought a brand new MK77 Hawkeye All Weather and it couldn't put 3 shots on a paper plate at 100yds. We tried 2 sets of rings, 3 scopes and every brand and weight of ammo I could get my hands on. I finally gave up, called them and sent the rifle back. I got it back a few weeks later with a letter saying it was fixed, with no explanation of what was fixed or any other details, but it was no better than when I first bought it. Since it was close to deer season by then I took it to the local place where I had bought it and he could do no better with it. He called Ruger, explained everything he tried and it got sent back again. I got the rifle back a few weeks later with a letter saying there was nothing wrong with it. It still wouldn't consistently put 3 shots on a paper plate at 100yds! I called Ruger and they told me they only guarantee that a rifles functions and that they do not guarantee accuracy in any way. The rifle was safe to shoot and considered acceptable by them! I haven't owned or considered anything that carries the Ruger name since!