kaizen leader
Well-Known Member
I reported I had an issue with my Mossburg 535 not firing shells. It's an 8 year old gun and I haven't shot it other than a few times a year. I kept getting duds I thought were the shells. Then I put the duds in my Winchester 1200 and they fired fine. I contacted Mossburg and they asked me to send it to them. What a hassle trying to send a gun. Academy came to the rescue. They sent it off for me and received it back, NO CHARGE. They get my business. Mossburg replaced the firing pin and spring, cleaned up the gun, and sent it back within a couple days of receipt. I haven't fired it yet but this is what I call customer service which is hard to find nowadays.
Happy trails.
Happy trails.