Shout out to Burris Customer Service

REN

Well-Known Member
Joined
Oct 24, 2007
Messages
8,835
Location
Wilson County, TN
so i got my FastFire3 in the mail on friday and went to mount it but the threads in the base were stripped so the screws would just free float.

I was PISSED at that point, called burris first thing monday morning expecting to have to send it all back and what not but the guy said i will over night you another base and screws today! no questions asked.

Man its a pleasure to deal with a company that still cares about their customers and stand 100% behind what they sell!
 

@fulldraw

Well-Known Member
Joined
Sep 29, 2008
Messages
2,758
Location
Clarksville
I had a pair of landmarks that the eye piece broke after a few months. They sent me a brand new pair. Great customer service.
 

Setterman

Well-Known Member
Joined
Dec 31, 2009
Messages
4,610
Location
Knoxville, TN
They are fantastic, when I got mine last year the mount wouldn't work right with the pistol grip SBEII so they had me talk to one of their techs who walked me through the process to make it work.

This year I lost the dust cover, and called them expecting to have to buy them for some absurd amount and they sent me 6 for free.

Great service so far.
 

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