FLTENNHUNTER1
Well-Known Member
I would give them a 5 star using a 5 star rating system. Had an issue with my less than one year old Megajaws baitcaster and they sent me a brand new one. When they say hassle free warranty they mean it.
KastKing customer service
- Thread starter FLTENNHUNTER1
- Start date
Headhunter
Well-Known Member
I own a couple Kastkings, about 25, their customer service has been ok for me. They can hard to get in touch with, I sent in 2 reels, speed demons that were defective, took about 5 months to get them back.
Their spinning reels, made in China, but their spinning reels may be some of the best reels I have ever used. Their casting reels are good except I am not sure if they will hold up. May have to go back to my old Ambassadeurs, jury is still out.
Their spinning reels, made in China, but their spinning reels may be some of the best reels I have ever used. Their casting reels are good except I am not sure if they will hold up. May have to go back to my old Ambassadeurs, jury is still out.
FLTENNHUNTER1
Well-Known Member
My process took less than a week total turnaround. Not sure why you didn't receive the same level of service. Did this happen to you recently?
Headhunter
Well-Known Member
yes
I have their spinning reels on my 8 trolling rods for crappie because all you need is something to hold the line with a smooth drag and they fit the bill at a good price. I did buy one of their baitcasters and after an hour or so it started squealing on every cast. I couldn't get it to quit and just figured you get what you pay for and shame on me for buying a $30 (might've been $40, I can't remember) baitcaster. I guess I should've called them.
get anything from china and its almost a have to to clean and lube the bearings. some come dry and some come overlubed, i guess it depends if they got a beating with their fish head that day or not.
that being said ive seen some chinese reels on par with 2-250 dollar reels from the doyo factory, probably better.
that being said ive seen some chinese reels on par with 2-250 dollar reels from the doyo factory, probably better.
Headhunter
Well-Known Member
Their spinning reels have been "through it" with me. So far they are awesome. 2 years worth. Great drags, fast, and handle braid, mono and flouro well.
Their baitcasters, I mostly have the 10.5 to 1 reels, are great until they aren't. I love the speed and the drags, but like I said I am not sure how durable they are. I like the fast retrieve, and wanted the fast Ambassadeurs but those are $300 each and I have 8-10 of the Kastkings. I have some oil from the Speed spool bearing company that seems to help them a lot.
I made end up selling them if someone will buy them or giving them to kids as I buy an Ambassadeur to replace them Most likely one a year.
