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Tennessee Hunting Forums
Long Beards & Spurs
TSS Turkey Shotshells #9
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<blockquote data-quote="Hduke86" data-source="post: 5375572" data-attributes="member: 18913"><p>Let me tell y'all my experience with Apex. I ordered a good chunk of tss 12 gauge at once for me and a couple buddies. The order was EXPENSIVE. Well it said it was "delivered" and I believe it was. Now I don't know if the driver took it, some crackhead took it off my porch cause my huge Labrador that stayed on the porch had recently passed so no "guard dog", or if my elderly neighbor with dementia picked it up when he came over for a visit cause he has done that plenty lol. Well I got in touch with Apex and spoke to someone named Andrew Wall. He went above and beyond after I told him the situation RIGHT BEFORE TURKEY SEASON. He said it may be a few days and that he'll make it right. I told him it's not their fault for @&$)&& thieves and that I would file a claim with the delivery company. Well 3 days later he had sent the exact same EXPENSIVE package to my parents address I asked to just send ONE box that I would pay for to. I called and told him I got another package for more then what I paid for and he said I just resent it and don't worry about a claim cause it'll never be approved. So to say that Apex has a customer for life is an understatement. BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED.</p></blockquote><p></p>
[QUOTE="Hduke86, post: 5375572, member: 18913"] Let me tell y’all my experience with Apex. I ordered a good chunk of tss 12 gauge at once for me and a couple buddies. The order was EXPENSIVE. Well it said it was “delivered” and I believe it was. Now I don’t know if the driver took it, some crackhead took it off my porch cause my huge Labrador that stayed on the porch had recently passed so no “guard dog”, or if my elderly neighbor with dementia picked it up when he came over for a visit cause he has done that plenty lol. Well I got in touch with Apex and spoke to someone named Andrew Wall. He went above and beyond after I told him the situation RIGHT BEFORE TURKEY SEASON. He said it may be a few days and that he’ll make it right. I told him it’s not their fault for @&$)&& thieves and that I would file a claim with the delivery company. Well 3 days later he had sent the exact same EXPENSIVE package to my parents address I asked to just send ONE box that I would pay for to. I called and told him I got another package for more then what I paid for and he said I just resent it and don’t worry about a claim cause it’ll never be approved. So to say that Apex has a customer for life is an understatement. BEST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. [/QUOTE]
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Long Beards & Spurs
TSS Turkey Shotshells #9
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