KPH
Well-Known Member
Started trimming some 223 cases and they started slipping in the trimmer. Called RCBS they lady told me why they where slipping. Not only that shipping me the parts I need to fix it with no charge. Can't beat that.
RCBS
- Thread starter KPH
- Start date
Top notch for sure!
cool
DaveB
Well-Known Member
Yeppers, they seem like very nice people.
I had a problem with the RCBS Auto-Prime tool; later on I found out reading the manual was all that was required. They were very polite and helped me through it anyway, never brought up RTFM.
OTOH Lyman sold a beautiful wood stocked muzzleloader and I bought one. Screw holes did not line up, break action would not lock closed, I didn't want my money back I wanted the rifle. They were less than polite and I think they were frazzled over all the calls. Had to give it up.
I did not understand a reference in a Lee manual and my press was jammed solid. Very clear very precise instructions the very same day. Also straightened me out on which powder disk to use. Now, I can push through 3 or 4 a minute including my every-22-round powder scale verify time.
I had a problem with the RCBS Auto-Prime tool; later on I found out reading the manual was all that was required. They were very polite and helped me through it anyway, never brought up RTFM.
OTOH Lyman sold a beautiful wood stocked muzzleloader and I bought one. Screw holes did not line up, break action would not lock closed, I didn't want my money back I wanted the rifle. They were less than polite and I think they were frazzled over all the calls. Had to give it up.
I did not understand a reference in a Lee manual and my press was jammed solid. Very clear very precise instructions the very same day. Also straightened me out on which powder disk to use. Now, I can push through 3 or 4 a minute including my every-22-round powder scale verify time.
KPH
Well-Known Member
All you need to do is call most will bend over back wards to help.
RCBS did me a solid a couple weeks ago. I had an OOOOOLLLDDDD set of .308 dies that had been my grandads. They were so old that RCBS could not look up the model number printed on the box. They were deforming the tips of my Sierra Tipped Gamekings due to the seater plug being of a different profile. I offered to buy the seater plug since it was clearly working as it was originally designed to do on the older bullet ogive shape, but they sent me a new one for free "under warranty."
