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<blockquote data-quote="Andy S." data-source="post: 5077101" data-attributes="member: 131"><p>Latest post by PV:</p><p></p><p>" I love our customers. I really do! We have some of the most awesome customers ever but you guys would be surprised what kind of crap our customer service department has to deal with. There is no place for screaming, cussing and yelling at folks. None, not one! I hold no hate for any man. But, this guy is on the top of our list of "concern". Yeah, I know we're not perfect. I know things are frustrating and yeah I know we still had our primers set to buy a koozie in order to combat the bots, which we quickly had to take the primers off line to correct. Then we put the primers back in stock. But, I can tell you each and every one. You get more results with sugar than vinegar. Here's some communication we received today. Obviously this guy is a real class act:</p><p>"To say I'm fxxxxxxx pissed is an understatement. You require an individual to purchase a koozie in order to place an order for your Federal #210 Large Rifle Primers (1000), but the damn koozies are OOS and your site is not reflecting their status correctly. While trying to make several attempts to determine which of these koozies are in stock, the primers go OOS; WTF?!</p><p>What kind of axxhxxxxx demand someone buy a sxxx $2.95 product to get access to primers they have been waiting months to acquire? Must be run by fxxxxxx democrats. Fxxx Powder Valley. Never, never, never, NEVER will I recommend or purchase from you axxhxxxx. Stuff your primers up your axx."</p><p>Obviously I edited things because I do not believe in cursing although I do have my occasional slip. In whatever you do please be kind to people. Nobody deserves to be demeaned, disrespected and cursed at in any circumstance. For the 99.9999% of our customers we appreciate you much more than you know."</p></blockquote><p></p>
[QUOTE="Andy S., post: 5077101, member: 131"] Latest post by PV: “ I love our customers. I really do! We have some of the most awesome customers ever but you guys would be surprised what kind of crap our customer service department has to deal with. There is no place for screaming, cussing and yelling at folks. None, not one! I hold no hate for any man. But, this guy is on the top of our list of "concern". Yeah, I know we're not perfect. I know things are frustrating and yeah I know we still had our primers set to buy a koozie in order to combat the bots, which we quickly had to take the primers off line to correct. Then we put the primers back in stock. But, I can tell you each and every one. You get more results with sugar than vinegar. Here's some communication we received today. Obviously this guy is a real class act: "To say I'm fxxxxxxx pissed is an understatement. You require an individual to purchase a koozie in order to place an order for your Federal #210 Large Rifle Primers (1000), but the damn koozies are OOS and your site is not reflecting their status correctly. While trying to make several attempts to determine which of these koozies are in stock, the primers go OOS; WTF?! What kind of axxhxxxxx demand someone buy a sxxx $2.95 product to get access to primers they have been waiting months to acquire? Must be run by fxxxxxx democrats. Fxxx Powder Valley. Never, never, never, NEVER will I recommend or purchase from you axxhxxxx. Stuff your primers up your axx." Obviously I edited things because I do not believe in cursing although I do have my occasional slip. In whatever you do please be kind to people. Nobody deserves to be demeaned, disrespected and cursed at in any circumstance. For the 99.9999% of our customers we appreciate you much more than you know.” [/QUOTE]
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