I had to send 2 back to Bushnell to have fixed. One was a Bushnell 3x9x40 and the other was a Simmons shotgun scope.

Anyway the Simmons had something internal wrong with it.where you look threw it and couldn't see nothing but blur. But the Bushnell had something wrong with the zoom on it. it wouldn't zoom out to the 9th power like it had something that had it stuck.

But anyway they told me to send them back to them and they will see if they can fix them or replace them.

Bushnell has some great customer service.