#356938 - 08/21/07 04:20 PM
Coal Creek Armory
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Model70Man
12 Point
Registered: 09/30/05
Posts: 6102
Loc: Knoxville, TN
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I went over there today to pick up my "Project Rifle" after they damaged the stock and scope when I was supposed to get a simple trigger job. They repaired the stock and you cannot tell that the stock was damaged in any way. The scope was touched up with a black marker and I told them that it was unacceptable. I wanted a brand new scope, since the scope that was on there was a brand new scope that has never felt any recoil. They accepted my terms and made things right for me. They ordered me a new Zeiss Conquest 3-9x40 and when it comes in I will trade my scope for the new one. With service like that they will keep my business. I just wish my rifle wasn't damaged in the first place. I just wanted to tell you guys about how well they treated me over there and how they made things right for me. They also comp'd the trigger job.
_________________________
Winchester Model 70 Stainless Left Hand .270 Win.
McMillan Edge
Talley Lightweights
Zeiss Victory Varipoint #60 Illuminated
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#357253 - 08/21/07 07:40 PM
Re: Coal Creek Armory
[Re: Model70Man]
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vonb
6 Point
Registered: 12/01/05
Posts: 774
Loc: TN
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Good to hear.
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#357271 - 08/21/07 07:49 PM
Re: Coal Creek Armory
[Re: vonb]
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remke
12 Point
Registered: 07/08/02
Posts: 5176
Loc: A Pleasant View
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Glad to hear they did the right thing by making it like new. In there buisness "Word Of Mouth" should mean everything. And I am sure they will be happy to see you next visit
_________________________
At some point in your life you have to relize just how old you are.
But only when your body feels that old.
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#357435 - 08/21/07 08:53 PM
Re: Coal Creek Armory
[Re: Model70Man]
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Tiny
16 Point
Registered: 02/09/02
Posts: 17602
Loc: Knoxville
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Glad to hear it.
_________________________
Have a Great Day and God Bless
God Answers Prayers Yes No or Not Yet
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#357727 - 08/21/07 11:12 PM
Re: Coal Creek Armory
[Re: Tiny]
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Teufelhunden
14 Point
Registered: 10/31/01
Posts: 9374
Loc: Oak Ridge
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The one person that works there freaks me out. You know who I'm talking about.
_________________________
I would rather be near the birds than waste my whole life trying to fly.
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#357737 - 08/21/07 11:18 PM
Re: Coal Creek Armory
[Re: Teufelhunden]
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Model70Man
12 Point
Registered: 09/30/05
Posts: 6102
Loc: Knoxville, TN
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The one person that works there freaks me out. You know who I'm talking about.
I think the one you are talking about doesn't work there anymore. That person was quite knowledgable with assault rifles and pistols though if we are talking about the same person.
_________________________
Winchester Model 70 Stainless Left Hand .270 Win.
McMillan Edge
Talley Lightweights
Zeiss Victory Varipoint #60 Illuminated
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#357764 - 08/21/07 11:55 PM
Re: Coal Creek Armory
[Re: Model70Man]
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megalomaniac
10 Point
Registered: 10/28/05
Posts: 4887
Loc: Mississippi
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Their mistake, they fixed it, and if you're satisfied with their correction, then that's all that matters. How a business handles a problem reflects volumes on the character of the individuals within the business.
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#357883 - 08/22/07 07:01 AM
Re: Coal Creek Armory
[Re: megalomaniac]
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Whelen Man
TnDeer Old Timer
8 Point
Registered: 03/12/99
Posts: 2327
Loc: Athens, TN, USA
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Glad that worked out for you.
_________________________
Recipient of the Coveted Senior Discount!
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#357913 - 08/22/07 07:21 AM
Re: Coal Creek Armory
[Re: Teufelhunden]
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Kimberman
10 Point
Registered: 10/30/05
Posts: 3135
Loc: Knoxville
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The one person that works there freaks me out. You know who I'm talking about.
He...she...its gone.
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So many smallmouth, so little time.
We cant count on our laws to stop irrational people, so why should we be punished for their irrational behavior.
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#359627 - 08/22/07 07:00 PM
Re: Coal Creek Armory
[Re: Kimberman]
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Team Browning
8 Point
Registered: 03/01/07
Posts: 2033
Loc: Chattanooga
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LMAO she-male wookie beast!
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The time to buy is not when you need something. Be prepared.
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