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#356938 - 08/21/07 04:20 PM Coal Creek Armory
Model70Man
12 Point


Registered: 09/30/05
Posts: 6785
Loc: Knoxville, TN

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I went over there today to pick up my "Project Rifle" after they damaged the stock and scope when I was supposed to get a simple trigger job. They repaired the stock and you cannot tell that the stock was damaged in any way. The scope was touched up with a black marker and I told them that it was unacceptable. I wanted a brand new scope, since the scope that was on there was a brand new scope that has never felt any recoil. They accepted my terms and made things right for me. They ordered me a new Zeiss Conquest 3-9x40 and when it comes in I will trade my scope for the new one. With service like that they will keep my business. I just wish my rifle wasn't damaged in the first place. I just wanted to tell you guys about how well they treated me over there and how they made things right for me. They also comp'd the trigger job.
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Winchester Model 70 Stainless Left Hand .270 Win.
McMillan Edge
Talley Lightweights
Zeiss Victory Varipoint #60 Illuminated

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#357253 - 08/21/07 07:40 PM Re: Coal Creek Armory [Re: Model70Man]
vonb
6 Point


Registered: 12/01/05
Posts: 810
Loc: TN

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Good to hear.
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#357271 - 08/21/07 07:49 PM Re: Coal Creek Armory [Re: vonb]
remke
12 Point


Registered: 07/08/02
Posts: 5298
Loc: A Pleasant View

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Glad to hear they did the right thing by making it like new. In there buisness "Word Of Mouth" should mean everything. And I am sure they will be happy to see you next visit
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At some point in your life you have to relize just how old you are.
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#357435 - 08/21/07 08:53 PM Re: Coal Creek Armory [Re: Model70Man]
Tiny
16 Point


Registered: 02/09/02
Posts: 17756
Loc: Knoxville

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Glad to hear it.
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Have a Great Day and God Bless

God Answers Prayers Yes No or Not Yet









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#357727 - 08/21/07 11:12 PM Re: Coal Creek Armory [Re: Tiny]
Teufelhunden
14 Point


Registered: 10/31/01
Posts: 9374
Loc: Oak Ridge

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The one person that works there freaks me out. You know who I'm talking about.
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I would rather be near the birds than waste my whole life trying to fly.

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#357737 - 08/21/07 11:18 PM Re: Coal Creek Armory [Re: Teufelhunden]
Model70Man
12 Point


Registered: 09/30/05
Posts: 6785
Loc: Knoxville, TN

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 Originally Posted By: tnhunter16
The one person that works there freaks me out. You know who I'm talking about.


I think the one you are talking about doesn't work there anymore. That person was quite knowledgable with assault rifles and pistols though if we are talking about the same person.
_________________________
Winchester Model 70 Stainless Left Hand .270 Win.
McMillan Edge
Talley Lightweights
Zeiss Victory Varipoint #60 Illuminated

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#357764 - 08/21/07 11:55 PM Re: Coal Creek Armory [Re: Model70Man]
megalomaniac
12 Point


Registered: 10/28/05
Posts: 5056
Loc: Mississippi

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Their mistake, they fixed it, and if you're satisfied with their correction, then that's all that matters. How a business handles a problem reflects volumes on the character of the individuals within the business.
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#357883 - 08/22/07 07:01 AM Re: Coal Creek Armory [Re: megalomaniac]
Whelen Man
TnDeer Old Timer
8 Point


Registered: 03/12/99
Posts: 2327
Loc: Athens, TN, USA

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Glad that worked out for you.
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Recipient of the Coveted Senior Discount!

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#357913 - 08/22/07 07:21 AM Re: Coal Creek Armory [Re: Teufelhunden]
Kimberman
10 Point


Registered: 10/30/05
Posts: 3499
Loc: Knoxville

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 Originally Posted By: tnhunter16
The one person that works there freaks me out. You know who I'm talking about.


He...she...its gone.
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So many smallmouth, so little time.

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#359627 - 08/22/07 07:00 PM Re: Coal Creek Armory [Re: Kimberman]
Team Browning
8 Point


Registered: 03/01/07
Posts: 2277
Loc: Chattanooga

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LMAO she-male wookie beast!
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“The bitterness of poor quality remains long after the sweetness of low price is forgotten” – Benjamin Franklin

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