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#3328700 - 08/20/13 04:50 AM Re: Firestone Service center, ripoff artists [Re: Redwing]
MUP
Non-Typical


Registered: 08/01/07
Posts: 44458
Loc: Just North of Chatt-town

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Hmmmmm. "Fundamental honesty"? I wonder just how many variations there are anyway?
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MUP

Amateurs: Built the Ark

Professionals: Built the Titanic

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#3328722 - 08/20/13 05:30 AM Re: Firestone Service center, ripoff artists [Re: MUP]
Diehard Hunter
CRAMP
12 Point


Registered: 08/01/08
Posts: 6785
Loc: East Tennessee

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I refuse to deal with Firestone because they are a Japanese company! I will keep my money here in the states......that, and the fact that my moronic brother in law worked for them for years. Anyone that would hire that idiot has lost all my respect!
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The recreational value of a game animal is inverse to the artificiality of its origin and the intensiveness of the management system that produced it. Aldo Leopold


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#3328723 - 08/20/13 05:33 AM Re: Firestone Service center, ripoff artists [Re: Redwing]
BlountArrow
10 Point


Registered: 07/13/12
Posts: 2542
Loc: SouthEast Tenn

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 Originally Posted By: Redwing
My local Firestone has treated me fairly well, I have noticed that there are no "Repair" shops anymore. FS included, They replace, and they will replace it to the point where you won't come back for warranty work.
I did notice up on the wall was a quote from Harry s. Firestone,
"I believe fundamental honesty is the keystone of business". It would appear that they may have forgot that.



Near Midland Plaza? Just be careful, sounds like you're due a good ol' fashion screw job from your local FS any day now.
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"The world is so dreadfully managed, one hardly knows to whom to complain."
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#3328760 - 08/20/13 06:17 AM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
DaveB
10 Point


Registered: 09/03/08
Posts: 3863
Loc: Shelby County

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Firestone on 64 in Bartlettt, same kind of story. Left front brake not working corectly, they wanted $4,800 to fix all the problems, including a passenger side visor mirror that had cracked. I could not get them to give me a quote on just the left front and when I told them no thank you, put it back together they actually gave me a lecture, which lasted about 3 seconds before I kind of unloaded on them. I kind of got angry.
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#3328771 - 08/20/13 06:36 AM Re: Firestone Service center, ripoff artists [Re: HuntingDicksonDTC]
Kimber45 Moderator
Peace Maker
16 Point


Registered: 07/10/08
Posts: 17840
Loc: Close to Jackson, TN

Offline
 Originally Posted By: HuntingDicksonDTC
I can tell you that not all dealership employees are like that and get tired of all dealerships/employess being portrayed as that . I worked in a dealership for over 20 years & can guarantee you that if i recommended something a customers vehicle NEEDED it. My father owned an independent shop for many years before he passed in 1993 & instilled values in me. I was/am NOT a crook. I have never worked for a Midas/Firestone etc. and can only speak for me.

 Originally Posted By: SALTMAN
I expect this kind of bs from car dealerships , guess I can add the old tire boys to the list !


I agree with Doug. Sadly MANY of the new car dealerships are absolutely crooks however fortunately some of the service departments have Service Mgr's and Techs who understand repeat business keeps the doors open and treat folks right. I worked in 3 different service departments for new dealers many years ago. I worked with the same Service Mgr in 2 of them and on top of being a fine Christian man he was the most honest Service Mgr you'd ever find - and because of this reputation was highly sought after by dealerships.
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Patriotism is not short, frenzied outbursts of emotion, but the tranquil and steady dedication of a lifetime.

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#3328800 - 08/20/13 07:06 AM Re: Firestone Service center, ripoff artists [Re: RF270]
Headhunter
10 Point


Registered: 11/14/00
Posts: 3963
Loc: LaVergne, TN USA

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Joe, you know I could have fixed it for you. All you had to do was call.
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Patron Lifetime NRA member

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#3328882 - 08/20/13 08:15 AM Re: Firestone Service center, ripoff artists [Re: Headhunter]
iowavf
10 Point


Registered: 10/25/05
Posts: 3127
Loc: southwest iowa

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My daughter had her car in to have the oil changed at a place in Omaha and the guy said the brakes were so bad she better leave it and have all of them replaced. I knew they needed replaced but still in ok shape. They said rotors were worn so bad they needed replaced. $775 to replace the brakes and rotors then she would be safe to drive it. I bought pads for all 4 wheels and had rotors ground for $135 and took me about 1 1/2 hours to change.
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#3332940 - 08/23/13 09:29 AM Re: Firestone Service center, ripoff artists [Re: iowavf]
SALTMAN
8 Point


Registered: 08/12/01
Posts: 1388
Loc: Cadiz Ky

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Redwing , I saw that sign on the wall myself . Bet old man FS would roll over in his grave !
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#3332947 - 08/23/13 09:36 AM Re: Firestone Service center, ripoff artists [Re: RF270]
Hunter 257W
10 Point


Registered: 10/04/12
Posts: 3079
Loc: Franklin County

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Brake places make me mad in general. They want to insist that you HAVE to turn rotors and drums every time you replace pads or shoes. I've done way too many brake jobs myself to believe that lie anymore. Too many car repair places try this stuff. They come at you with a scary story about how your car isn't safe and that if you love your family, you'll do this long list of stuff right now! That was my main motivator years ago to learn to do it myself. I just hate it for people who can't - especially women because they take advantage of women 10 times worse than men.
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#3332997 - 08/23/13 10:26 AM Re: Firestone Service center, ripoff artists [Re: Hunter 257W]
farmin68
16 Point


Registered: 11/08/03
Posts: 13437
Loc: In a tree clinging to my guns ...

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Thanks for the info, guys... Especially on the Firestone in Clarksville on Riverside Drive. I've thought about stopping in there for tires, but regardless of how good their price would be, I will not give one dime to a bunch of con artists.
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