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#3326010 - 08/17/13 07:54 PM Firestone Service center, ripoff artists
SALTMAN
8 Point


Registered: 08/12/01
Posts: 1412
Loc: Cadiz Ky

Offline
Pardon long post , but people need to be aware of these artists.
In Smyrna thursday turner onto Old Bna pike, heard a loud pop and hit the brakes to slow down and see what was the problem. NO Brakes, went to the floor , eased down to a strip mall crawled under it and could see nothing, broke nor leaking . The brakes worked a little after pumping them . Thought I might get back on I24 and try to get back home to my local garage. Brakes went to the floor again so I headed to the closest place I knew. Good ole Firestons on Sam Ridley. From the wait room I could now see brake fluid dripping and on inside the passenger side front tire. The man on desk came in to get me after 30-45 minutes and informed me that the caliper had broken , OK let me see it , when I went out he said the other side was worse than the one broken ? I told him to skip the scary story and just gimme the bottom line. Well he said it was going to be expensive,,, Im think maybe couple hundred tops. I'm then informed they have to replace both calipers, both sets of pads and oh yea your rotors are less than standard so they can't be turned. they both have to be replaced too! I asked him why they were even looking at the left side as the problem was obviously on the other side. He then told me it was company policy to replace both sides. I told him my policy was for him to put it back together just like he found it ! And I would have it picked up. Towed it to a good friend's hose about 5 miles away. that did cost me $50 , got on internet and ordered new caliper from Advance auto , Did you know you could do that ? it came with 20 % off too. also got new pads. longer story shorter , put it together including bleeding the brakes in about an hour and $79.00 later. The old caliper was not even broken , the pads had disentegrated and the pop I heard was one of them shattering. The cylinders were scratched up some and because they had extended far enough to leak fluid I went ahead and put the new one on. Works just like new . I expect this kind of bs from car dealerships , guess I can add the old tire boys to the list !

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#3326014 - 08/17/13 07:57 PM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
scn
16 Point


Registered: 02/05/03
Posts: 10116
Loc: Brentwood, TN US

Offline
Thanks for the heads up, Joe!
_________________________
Life is too short to fish with a dead cricket.

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#3326015 - 08/17/13 07:57 PM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
SALTMAN
8 Point


Registered: 08/12/01
Posts: 1412
Loc: Cadiz Ky

Offline
forgot,, their cost was going to be $983.00
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#3326018 - 08/17/13 08:01 PM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
Wes Parrish
16 Point


Registered: 06/12/02
Posts: 19390
Loc: Knoxville-Dover-Union City, TN

Offline
I had a similar experience a few years ago at the Midas shop in West Knoxville. From what I hear, experiences such as you had are a common scam. So glad you recognized it and turned the tables on the scamsters.
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#3326025 - 08/17/13 08:07 PM Re: Firestone Service center, ripoff artists [Re: Wes Parrish]
SAWDUST
TnDeer Old Timer
8 Point


Registered: 11/25/99
Posts: 1015
Loc: cookeville tn.

Offline
Just think how many would not have question them and payed that much. Good deal on your part.
_________________________
2 TIMOTHY 2:11 This is a faithful saying:
For if we died with HIM,
We shall also live with HIM.







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#3326026 - 08/17/13 08:07 PM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
BlountArrow
10 Point


Registered: 07/13/12
Posts: 2668
Loc: SouthEast Tenn

Offline
FireStone locations are big ripoffs! I worked with a guy in Knoxville at a sporting goods store and he had worked at a FireStone location near Nashville before that. He told me he went through training with FireStone and they made it clear, for example, that no customer ever only needs 1 tire. He told me he ripped off so many people it was insane. Finally after 6 months he said the guilt was more than he could bare and he had to quit. He said it was the most ridiculous scam, all being done under the veil of "safety" first.
_________________________
"The world is so dreadfully managed, one hardly knows to whom to complain."
-Ronald Firbank

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#3326039 - 08/17/13 08:17 PM Re: Firestone Service center, ripoff artists [Re: BlountArrow]
SALTMAN
8 Point


Registered: 08/12/01
Posts: 1412
Loc: Cadiz Ky

Offline
I think they recruit used car salespersons!
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#3326050 - 08/17/13 08:24 PM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
BlountArrow
10 Point


Registered: 07/13/12
Posts: 2668
Loc: SouthEast Tenn

Offline
Well, I tell you - no joke. Around here, the FireStone people are either yankee transplants, covered in tattoos, or in their early 20s. Call me judgmental if you want.
_________________________
"The world is so dreadfully managed, one hardly knows to whom to complain."
-Ronald Firbank

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#3326087 - 08/17/13 08:39 PM Re: Firestone Service center, ripoff artists [Re: SALTMAN]
TRIGGER
Michael Waddell stunt double
10 Point


Registered: 09/25/11
Posts: 3989
Loc: Cunningham TN

content Online
Oh boy you hit a nerve with this one. About a year ago my BL was trying to be nice to my wife and offered to get her oil changed for her because he had time and a coupon to Firestone for an oil change(Clarksville riverside dr). She called me freaking out because her brother called her and said Firestone said she needs new tires that hers were in the "danger zone" and they would not suggest she drive the car again until new tires were on the car. She went down there and they even showed her a gauge that was in the "danger zone". Here is the catch I had a new set of tires put on her car A MONTH before this. They were brand new with less than 1000k on them. To this day I can't figure out why I didn't drive up there and give them a piece of my mind. Taking advantage of people that don't know any better is how they stay in business if I had to guess and I don't believe in that.
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#3326103 - 08/17/13 08:51 PM Re: Firestone Service center, ripoff artists [Re: TRIGGER]
RF270
4 Point


Registered: 07/09/07
Posts: 482
Loc: Williamson Co.

Offline
I've had similar experience at the Firestone in Brentwood.
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