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#3174257 - 02/23/13 09:08 PM email i received from MidwayUSA
HuntingDicksonDTC
8 Point


Registered: 11/09/06
Posts: 2486
Loc: Dickson

Offline

Dear Valued Customer,
In the spring of ‘77, I left the Air Force and moved to Columbia, MO to pursue my dream of running a gun shop. You see, I’d always loved the outdoors; especially shooting and hunting. Some of my fondest childhood memories involve shooting and hunting with my dad and brothers. Then, as an adult, some of my greatest joys have come while shooting and hunting with my wife, my kids, my friends and now my grandkids. I love this industry, I love our way of life and I love serving Customers.

Now, our way of life is being challenged like never before and our Customers are responding with a flood of orders. In the 35 years I’ve been in business, I’ve never seen anything like this.
We’re monitoring the political environment, our industry’s capabilities and our business on a daily basis and making policy and process changes to better serve Customers. But please understand, while we’re still able to get most orders out the same day they’re placed, you may experience longer than normal wait times on the phone or when you chat with us on the web. Also, it’s taking us a few extra days to respond to emails.

Finally, we’re out of a bunch of products I know you want which breaks my heart. And when we do get them in, they rarely spend the night in the building because they’re ordered almost immediately. We’re tirelessly working to get products in the door and out to Customers as fast as we can. But, until supply catches up with demand, we’re having to limit quantities and backorders on certain products.

One thing we haven’t done is change our prices because of this surge in demand. Prices do change from time to time as they always have, but we’d never change prices because of something like this. Our pricing strategy is one of the reasons we’ve put quantity limits on certain products. We’ve all seen certain products selling two or three times higher than normal, and MidwayUSA doesn’t want to enable that type of activity. Also, we want to serve as many Customers as possible when we receive high-demand products. If it’s any consolation, none of our Employees can order products with quantity limits (myself included). We’ve all agreed to put Customers first. And that’s the way it’ll always be at MidwayUSA.

As always, everything we do is intended to be in the best interest of our Customers and we’re eternally grateful for your patience and loyalty.

Thanks for Your Business!

Larry Potterfield,
Founder and CEO of MidwayUSA

5875 West Van Horn Tavern Rd.
Columbia, MO 65203
_________________________
Treat a man as he is & he will remain as he is.

Treat a man as he could be & he will become what he should be.

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#3174262 - 02/23/13 09:10 PM Re: email i received from MidwayUSA [Re: HuntingDicksonDTC]
UPSman
TnDeer Old Timer
14 Point


Registered: 08/29/99
Posts: 7576
Loc: Powell Tn

Offline
I've always liked Larry Potterfield. He's good wood.
_________________________
"Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety." --Benjamin Franklin


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#3174267 - 02/23/13 09:14 PM Re: email i received from MidwayUSA [Re: UPSman]
1 good shot
10 Point


Registered: 09/05/09
Posts: 2580
Loc: memphis

Offline
he's good people
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#3174268 - 02/23/13 09:15 PM Re: email i received from MidwayUSA [Re: UPSman]
Bowdacious
Skillet
16 Point


Registered: 09/01/00
Posts: 16350
Loc: over here

Offline
That is good moral character right there.
_________________________
Disagreeing with me doesn't make me any less right

There is a difference between being proud and being conceited

Beware the skillet ---O

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#3174269 - 02/23/13 09:16 PM Re: email i received from MidwayUSA [Re: 1 good shot]
HuntingDicksonDTC
8 Point


Registered: 11/09/06
Posts: 2486
Loc: Dickson

Offline
AGREE, Like the parts about not raising prices due to shortage & not even letting employess buy hard to get items. think that means alot!
_________________________
Treat a man as he is & he will remain as he is.

Treat a man as he could be & he will become what he should be.

Top
#3174273 - 02/23/13 09:34 PM Re: email i received from MidwayUSA [Re: HuntingDicksonDTC]
TN RDG RNR
12 Point


Registered: 06/28/07
Posts: 7182
Loc: Rhea County

Offline
Just ordered 5 boxes of Hornady Varmint Express Ammunition 22 (WMR) 30 Grain V-Max not 5 minutes ago. It was the only place I could find it in stock and 20% cheaper than the other sites. Great company!
_________________________
" You stay classy TnDeer"

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#3174281 - 02/23/13 09:45 PM Re: email i received from MidwayUSA [Re: TN RDG RNR]
Deer Assassin
Non-Typical


Registered: 08/01/03
Posts: 88400
Loc: Kingston Springs

Offline
cool
_________________________
Drag Racing

Spending money I dont have

on things I dont need

to impress people I dont know

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#3174296 - 02/23/13 10:09 PM Re: email i received from MidwayUSA [Re: Deer Assassin]
gatodoc
6 Point


Registered: 04/25/12
Posts: 710
Loc: harriman. TN

Offline
This company deserves our support....Not just now, but on after this bottleneck is resolved and all the stores are restocked....
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#3174322 - 02/23/13 11:06 PM Re: email i received from MidwayUSA [Re: gatodoc]
oakclimber
8 Point


Registered: 09/24/08
Posts: 2105
Loc: Shelby Co. Tn

Offline
Got the same email today. Class act
_________________________
45acp.....Turning human garbage into useful fertilizer since 1911

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#3174330 - 02/23/13 11:25 PM Re: email i received from MidwayUSA [Re: oakclimber]
fritoman
8 Point


Registered: 09/02/07
Posts: 1073
Loc: south fulton,tn

Offline
He has always impressed me.
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