#3126505 - 01/16/13 11:39 AM
gander mountain can shove it
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easy45
18 Point
Registered: 11/06/07
Posts: 23845
Loc: Medon
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For the second time in a month I went in there hoping to test shoot a couple of bows, the first time I stood there for 30 minutes and never even got helped at all and today I stood there for 20 minutes then got told that nobody in Archery was working and wouldn't be till 2, I'll just go somewhere else from now on
_________________________
Work to live, Live to hunt
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#3126511 - 01/16/13 11:42 AM
Re: gander mountain can shove it
[Re: easy45]
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farmin68
16 Point
Registered: 11/08/03
Posts: 12437
Loc: In a tree clinging to my guns ...
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If you drove from Medon to Jackson, you might want to email the corporate offices with your frustrations. You might be surprised to find a $50.00 gift card is being mailed to you. It's pretty common. My girlfriend just got one from Sears because of a similar issue.
_________________________
Aim low, boys...They're riding Shetland ponies
Walking is generally considered to be a healthy practice, unless you’re a tyrant. - Joel Salatin
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#3126522 - 01/16/13 11:47 AM
Re: gander mountain can shove it
[Re: farmin68]
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pastorbmp
10 Point
Registered: 01/16/06
Posts: 4223
Loc: Wartburg,TN
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I have had several aggravating experiences with Gander Mountain. Enough so I hardly ever go in there.
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#3126530 - 01/16/13 11:50 AM
Re: gander mountain can shove it
[Re: pastorbmp]
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Crappie Luck
Non-Typical
Registered: 01/29/03
Posts: 55989
Loc: Smith Co.
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Probably had the archery guy call out and no one to fill in for him.
Poor cross training/management.
It's a shame when one or two bad employees can drag down a whole store. It happens a lot.
I'd call them. Speak to the store manager. Tell them what happened.
If you just don't go and never say anything, they'll never miss you or know something is wrong.
IMO
_________________________
Compromise is surrender on an installment plan
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#3126539 - 01/16/13 11:54 AM
Re: gander mountain can shove it
[Re: Crappie Luck]
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Barrett
formerly bad_deer24
12 Point
Registered: 11/09/06
Posts: 6808
Loc: Nolensville, TN
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I went in Gander Mtn 4 or 5 times. The service was bad, the selection sucked, and the prices were high. Luckily I live close to Bass Pro, Dicks, and Academy Sports so I never have to go back.
_________________________
The artist formerly known as Bad_Deer24
"Don't Be Where They Are, Be Where They're Gonna Be"
>------>
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#3126584 - 01/16/13 12:15 PM
Re: gander mountain can shove it
[Re: Barrett]
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Lawrence
8 Point
Registered: 10/03/07
Posts: 1731
Loc: MT. Juliet Tennessee
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Dicks in MT. Juliet is just as bad
Horrible customer service
and not just in the outdoor section
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Gobble
Gobble
BOOM
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#3126588 - 01/16/13 12:20 PM
Re: gander mountain can shove it
[Re: Lawrence]
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Wildcat
Non-Typical
Registered: 06/10/00
Posts: 39095
Loc: Western Ky.
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The last time I saw ANYBODY in the Archery dept in Gander Mtn was the first year they were open, since then you have to go to the front deskl and ask for help all the way back there.
_________________________
A Government that does not trust its law abiding citizens to keep and bear arms, is itself unworthy of trust..... - James Madison
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#3126708 - 01/16/13 01:24 PM
Re: gander mountain can shove it
[Re: Wildcat]
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Rob R.
10 Point
Registered: 04/25/11
Posts: 3647
Loc: Collierville TN.
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Dont we have a lady member that works there? If so, she might could help.
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The four most wonderful words in the English language.....Take me hunting daddy!
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#3126724 - 01/16/13 01:31 PM
Re: gander mountain can shove it
[Re: Rob R.]
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jb3
10 Point
Registered: 02/23/09
Posts: 3308
Loc: Burns, TN
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Personally, I think Dicks is bottom of the barrel.
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#3126729 - 01/16/13 01:34 PM
Re: gander mountain can shove it
[Re: jb3]
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Unicam
Grumpaw
16 Point
Registered: 12/13/00
Posts: 17454
Loc: Dallas, GA. & Cookeville, TN
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I hit Bass Pro and Academy, the rest are overpriced fodder....
_________________________
"Gun Free Zones are for VICTIMS!"
John 15:13
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#3126731 - 01/16/13 01:34 PM
Re: gander mountain can shove it
[Re: Unicam]
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Unicam
Grumpaw
16 Point
Registered: 12/13/00
Posts: 17454
Loc: Dallas, GA. & Cookeville, TN
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ohhh and Sportsmans warehouse if I am in ChooChoo town for a visit!!
_________________________
"Gun Free Zones are for VICTIMS!"
John 15:13
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#3126742 - 01/16/13 01:38 PM
Re: gander mountain can shove it
[Re: jb3]
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Crappie Luck
Non-Typical
Registered: 01/29/03
Posts: 55989
Loc: Smith Co.
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Personally, I think Dicks is bottom of the barrel.
Ditto
_________________________
Compromise is surrender on an installment plan
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#3126743 - 01/16/13 01:39 PM
Re: gander mountain can shove it
[Re: jb3]
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in the dog house!
10 Point
Registered: 11/29/12
Posts: 2603
Loc: west tn
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Personally, I think Dicks is bottom of the barrel.
X1000!!!!
_________________________
Luck is where preparation and opportunity meet
Μολων λαβε
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#3126771 - 01/16/13 01:51 PM
Re: gander mountain can shove it
[Re: Crappie Luck]
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Football Hunter
18 Point
Registered: 10/22/07
Posts: 24550
Loc: Wilson Co/Perry Co
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Personally, I think Dicks is bottom of the barrel. Ditto
_________________________
The best day to plant a tree,IS TODAY!
You wont know,if you dont go!
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#3126829 - 01/16/13 02:19 PM
Re: gander mountain can shove it
[Re: waynesworld]
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danny1975
6 Point
Registered: 03/22/10
Posts: 715
Loc: milledgeville,tn
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people in gander have no clue what there doing. I went in there last year and bought a muzzleloader and the employee tried every way possible to sell me an extended warranty. I ask him him why I want an extended warrenty on something already has a lifetime warranty
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#3126837 - 01/16/13 02:24 PM
Re: gander mountain can shove it
[Re: danny1975]
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deerhunter10
8 Point
Registered: 08/21/12
Posts: 1077
Loc: maury county tn
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I would suggest actually going to an archery shop.
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#3126873 - 01/16/13 02:51 PM
Re: gander mountain can shove it
[Re: deerhunter10]
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Treewalker
Button
Registered: 10/08/12
Posts: 5
Loc: grainger co
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I have actually recieved great help from gander (knoxville).
Bought several pistols and rifles from them.
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#3126918 - 01/16/13 03:16 PM
Re: gander mountain can shove it
[Re: Treewalker]
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Sako
10 Point
Registered: 01/19/05
Posts: 2756
Loc: Knoxville
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I have actually recieved great help from gander (knoxville).
Bought several pistols and rifles from them.
While they rape you with their prices.... man that place is crazy with the prices they want on guns and anything to do with them.
_________________________
If Thompson Center is America's Master Gunmaker... We are in alot of trouble
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#3126921 - 01/16/13 03:20 PM
Re: gander mountain can shove it
[Re: Sako]
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danny1975
6 Point
Registered: 03/22/10
Posts: 715
Loc: milledgeville,tn
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I have actually recieved great help from gander (knoxville).
Bought several pistols and rifles from them. While they rape you with their prices.... man that place is crazy with the prices they want on guns and anything to do with them.
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#3126944 - 01/16/13 03:44 PM
Re: gander mountain can shove it
[Re: danny1975]
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ZCM
4 Point
Registered: 09/04/11
Posts: 297
Loc: Lawrence county, TN
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Gander mnts prices are ridiculous!
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#3126992 - 01/16/13 04:07 PM
Re: gander mountain can shove it
[Re: ZCM]
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Bowdacious
16 Point
Registered: 09/01/00
Posts: 12950
Loc: over here
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Gander here seems to be right in line on price with everyone else. easy- do let them know you are unhappy. They may try to make it right. I had a horrid experience at Academy. When I sent my complaint and also mentioned having to pay more to order online because of what happened, they refunded the shipping costs for my item. $42 is a lot of money to a poor girl. I appreciated what they did and am pretty sure the store will be visited by a regional/district mgr.
_________________________
Disagreeing with me doesn't make me any less right.
____________________________________
The best gift you can give another is the feeling that they are worth something.
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#3127048 - 01/16/13 04:34 PM
Re: gander mountain can shove it
[Re: deerhunter10]
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Redfred16
8 Point
Registered: 01/22/12
Posts: 1080
Loc: Hendersonville, TN
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I would suggest actually going to an archery shop.
I would if there were any around. I haven't seen one since I moved down here. I Was told there is a bait shop in Gallatin that services Mathews bows, but thats as close as I've seen. BIg difference from Wisconsin where I had 5 within 20 minutes of home, not including a Gander Mountian, Cabelas, Fleet-Farm or Dunham's.
_________________________
Packer Fan stuck in Titan Country
"Recon Ready"
Airborne and Air Assault Blood Wings Worn Here
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#3127151 - 01/16/13 05:47 PM
Re: gander mountain can shove it
[Re: Redfred16]
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BlackBelt
10 Point
Registered: 08/09/08
Posts: 2614
Loc: SouthWest TN
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Years ago i was at a K-Mart and couldnt find a cashier. 10 checkout lanes and no cashiers in sight. After 10 minutes or so i jumped up on the cashier aisle where the scanners are and just stood there saying nothing and not damaging anything. 20 seconds later I had all the help I needed.
Ive worked retail. Squeaky wheel gets the grease.
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#3127256 - 01/16/13 06:44 PM
Re: gander mountain can shove it
[Re: Unicam]
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TNRazorback
4 Point
Registered: 11/28/11
Posts: 126
Loc: Tipton County, TN
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They all price match local brick-and-mortar stores, find the best price and hold them to their policy. Works every time for me. Recently paid $50 less for a Ruger LCP @ Bass Pro in Memphis when they matched Gander Mountain (Jackson).
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#3127461 - 01/16/13 08:36 PM
Re: gander mountain can shove it
[Re: TNRazorback]
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tickweed
10 Point
Registered: 11/25/09
Posts: 3542
Loc: medon,Tn.
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Ganders a joke. However, if Chris is still working part time, then hes as avid as they come. He knows tons about archery and guns. However, as stated before, you would be better off to go to Michie, see Mike Ashe. The best in my opinion in west Tn.I'll ride up with you if you want to some day.
_________________________
The hardest thing about Bowhunting Turkeys is leaving the gun at home!
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#3127470 - 01/16/13 08:40 PM
Re: gander mountain can shove it
[Re: Unicam]
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HAWKEYE
4 Point
Registered: 08/19/01
Posts: 233
Loc: MIDDLE WEST TN
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Dick and Gander seems more like a hike and camp shop to me....
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#3127598 - 01/16/13 09:33 PM
Re: gander mountain can shove it
[Re: HAWKEYE]
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Nimrod777
18 Point
Registered: 09/28/03
Posts: 23214
Loc: Spring Hill, TN
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Dick and Gander seems more like a hike and camp shop to me....
Seems more like a bar on the wrong side of town to me o-0
_________________________
Some hunt for racks, some hunt for roasts. I hunt for sheer joy; the aforementioned items are merely fringe benefits.
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#3127608 - 01/16/13 09:37 PM
Re: gander mountain can shove it
[Re: tickweed]
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mossyhorns300
10 Point
Registered: 12/15/04
Posts: 3709
Loc: memphis, tn & savannah, tn
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Ganders a joke. However, if Chris is still working part time, then hes as avid as they come. He knows tons about archery and guns. However, as stated before, you would be better off to go to Michie, see Mike Ashe. The best in my opinion in west Tn.I'll ride up with you if you want to some day.
I agree! I drive 2 hours from Memphis for Mike and Don to work on my equipment. My inlaws are from the area and he turned me on to them and its who I bought my first bow from and that's the only place I go now. Heck, I enjoy going up and just shooting the bull when we're in town.
_________________________
I'd rather be judged by 12, than carried by 6.
Pretty women make us buy beer...........Ugly women make us drink beer!
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#3127611 - 01/16/13 09:40 PM
Re: gander mountain can shove it
[Re: tickweed]
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easy45
18 Point
Registered: 11/06/07
Posts: 23845
Loc: Medon
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Ganders a joke. However, if Chris is still working part time, then hes as avid as they come. He knows tons about archery and guns. However, as stated before, you would be better off to go to Michie, see Mike Ashe. The best in my opinion in west Tn.I'll ride up with you if you want to some day.
He will be my next stop, might take you up on that
_________________________
Work to live, Live to hunt
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#3127733 - 01/16/13 11:42 PM
Re: gander mountain can shove it
[Re: easy45]
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rockytopcop
4 Point
Registered: 05/15/09
Posts: 141
Loc: Knoxville, Tn
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Gander in Knoxville has become my last resort for anything...TERRIBLE CUSTOMER SERVICE!!! I have had two very bad experiences there in less than a year... wanted to buy some stick ladders back before archery season took me 25 minutes to get help and when I did the 19 year old kid that tried to help me obviously had never used a treestand from the look he gave me when I asked about the stick ladders, they refused to open a box for me so that I could see how the straps fastened even after talking to the acting manager which looked like he should be working at starbucks instead of Gander Mountain.... Then a couple weeks ago my father wanted to purchase a new muzzle loader..after taking a number and waiting 45 minutes to get help...once again I drew the short straw and got another 19 year old kid that told me he didn't have a Bone Collector in stock when it was on the shelf right in front of him... and on top of that he didn't know jack about the gun, The gun had obviously been there awhile due to the fading on the sticker and was the only one they had in stock so I asked him if he cared to get the box so we could check to insure all the accessories and so forth were there and he replied, "I would have to go all the way to the back for that", at this point I have figured out he has licked a lot of windows but I asked him politely to get the box and low and behold he came back with an empty box, no accessories, warranty paperwork or anything. He tried to convince us that it did not come with anything other that the foam packaging so we handed him back the gun and purchased the same gun at Academy complete with accessories and warranty paperwork. I also purchased 3 sets of the stick ladders there as well.
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#3127766 - 01/17/13 01:10 AM
Re: gander mountain can shove it
[Re: rockytopcop]
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birddog
12 Point
Registered: 02/21/02
Posts: 6080
Loc: Seymour, TN
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Gander in Knoxville has become my last resort for anything...TERRIBLE CUSTOMER SERVICE!!! I have had two very bad experiences there in less than a year... wanted to buy some stick ladders back before archery season took me 25 minutes to get help and when I did the 19 year old kid that tried to help me obviously had never used a treestand from the look he gave me when I asked about the stick ladders, they refused to open a box for me so that I could see how the straps fastened even after talking to the acting manager which looked like he should be working at starbucks instead of Gander Mountain.... Then a couple weeks ago my father wanted to purchase a new muzzle loader..after taking a number and waiting 45 minutes to get help...once again I drew the short straw and got another 19 year old kid that told me he didn't have a Bone Collector in stock when it was on the shelf right in front of him... and on top of that he didn't know jack about the gun, The gun had obviously been there awhile due to the fading on the sticker and was the only one they had in stock so I asked him if he cared to get the box so we could check to insure all the accessories and so forth were there and he replied, "I would have to go all the way to the back for that", at this point I have figured out he has licked a lot of windows but I asked him politely to get the box and low and behold he came back with an empty box, no accessories, warranty paperwork or anything. He tried to convince us that it did not come with anything other that the foam packaging so we handed him back the gun and purchased the same gun at Academy complete with accessories and warranty paperwork. I also purchased 3 sets of the stick ladders there as well.
So your the one that bought up all the ladder sticks down there.
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#3127776 - 01/17/13 04:04 AM
Re: gander mountain can shove it
[Re: Nimrod777]
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tnbowhunter3
4 Point
Registered: 01/02/04
Posts: 378
Loc: jackson,tn
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Go to CUSTOM GEAR in Michie....u will b happy.
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#3127834 - 01/17/13 06:10 AM
Re: gander mountain can shove it
[Re: Sako]
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Bottom Hunter
16 Point
Registered: 12/29/06
Posts: 15480
Loc: Hatchie Bottoms
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gander in jackson is not a good store.....imo.
BPS in memphis is like walking in a closet, it's so full of merchandise it's hard to walk around. they have lots of people working there as well.....
Not the best selections either.......I normally shop online for clothing and most items other than weapons.
_________________________
There are some people who always seem angry and continuously look for conflict.
Walk away; the battle they are fighting is not with you, but with themselves.
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#3127844 - 01/17/13 06:27 AM
Re: gander mountain can shove it
[Re: Bottom Hunter]
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Kimber45
Keeper of the Classifieds
16 Point
Registered: 07/10/08
Posts: 10847
Loc: Close to Jackson, TN
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I've had great luck at the Jackson Gander Mountain..
One thing I do, as a rule, anywhere I'm epecting service that could take a sales person 15+ minutes of dealing with "just me" is to call ahead and make sure that specialty person is available.
This time of year - lots of colds/flu going on so anywhere you have multiple employees you'll intermitent employee vacancy due to illness etc.
_________________________
Patriotism is not short, frenzied outbursts of emotion, but the tranquil and steady dedication of a lifetime.
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#3127939 - 01/17/13 08:05 AM
Re: gander mountain can shove it
[Re: Unicam]
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89cherokeelimited
6 Point
Registered: 08/13/11
Posts: 519
Loc: TN, Sumner, Hendersonville
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I had quite a few issues with Gander Mountain.
I bought and paid for a ghillie suit in store in KY.
They gave me slip to fill out so as soon as a truck came in they would call me, I would drive back to KY from Hendersonville to pick up my ghillie suit...
3 months later and fighting with corporate they said "Sorry for the inconvience next time your in ask for the manager and he'll give you up to 10% on your next purchase (that does not include firearms , crossbows, or compound bows)
Like i'm going to drive all the way to KY again just to get 10% off when I would burn 20x the gas.
_________________________
1977 Savage 110 30-06,
Remington 743 semi-auto,
Glock 27 with Zombie 32 round mag
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#3127972 - 01/17/13 08:27 AM
Re: gander mountain can shove it
[Re: Unicam]
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Slaughter-06
14 Point
Registered: 05/03/01
Posts: 7966
Loc: Dyersburg,Tn.
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I can't afford their prices.
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#3127977 - 01/17/13 08:34 AM
Re: gander mountain can shove it
[Re: Slaughter-06]
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TN RDG RNR
12 Point
Registered: 06/28/07
Posts: 6094
Loc: Rhea County
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I was disappointed with Gander Mt in Knoxville. I go there only on last resort.
_________________________
WARNING: The above post may contain sarcasm and/or sophisticated satire. I will not be held liable for any psychological damage sustained.
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#3128123 - 01/17/13 10:36 AM
Re: gander mountain can shove it
[Re: TN RDG RNR]
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stik
TnDeer Old Timer
16 Point
Registered: 03/12/99
Posts: 18427
Loc: lenoir city,tn
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i don't see the problem. their prices are competitive with most others and they will price match. i've never had a bad experience.
_________________________
experienced hunters know its not just a bushy white tail, its a big middle finger.
nothing makes a fish bigger than almost being caught
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