#3108194 - 01/03/13 07:39 PM
Frustrated/Disappointed with SWFA
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TNRifleman
4 Point
Registered: 01/06/08
Posts: 180
Loc: Collierville
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So I ordered a Zeiss 4.5-14x44 silver scope from SWFA a few days before Christmas so that I could take advantage of the rebate Zeiss was offering. I placed the order and a day or so later got an email that they were out of stock. They were expecting a shipment any day and that they would fill my order then. I spoke with customer service who assured me that Zeiss would honor the rebate as long as my scope was on backorder by 12/31, when the rebate ended even if the shipment had not come in by then. I accepted this and sent them an email yesterday to see if the shipment had come in. Today I get an email saying I would not be getting a scope because they oversold them and that this scope was being discontinued and they did not get enough to fill their orders. The worst part is that I could have ordered this from someone else prior to the rebate deadline of 12/31 and saved $100. I really feel that this was unethical and will certainly not be buying from them again.
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#3108226 - 01/03/13 07:57 PM
Re: Frustrated/Disappointed with SWFA
[Re: TNRifleman]
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Model70Man
12 Point
Registered: 09/30/05
Posts: 6102
Loc: Knoxville, TN
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Call Doug at cameralandny and tell him what happened to you. I would bet after he hears what happened to you, he will make you a customer for life if he has the scope you are looking for.
_________________________
Winchester Model 70 Stainless Left Hand .270 Win.
McMillan Edge
Talley Lightweights
Zeiss Victory Varipoint #60 Illuminated
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#3108459 - 01/03/13 09:42 PM
Re: Frustrated/Disappointed with SWFA
[Re: Model70Man]
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Nhill
8 Point
Registered: 09/30/01
Posts: 1399
Loc: Maryville, TN
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Yep, cameralandny.com is great to do business with.
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#3108469 - 01/03/13 09:45 PM
Re: Frustrated/Disappointed with SWFA
[Re: Nhill]
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Rubberduck270
8 Point
Registered: 11/01/10
Posts: 1601
Loc: Lawrence Co.
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Doug is good people. He'll help you any way he can.
_________________________
Smokeless Muzzleloading: It ain't your Grampa's flintlock
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#3108484 - 01/03/13 10:03 PM
Re: Frustrated/Disappointed with SWFA
[Re: Rubberduck270]
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TNRifleman
4 Point
Registered: 01/06/08
Posts: 180
Loc: Collierville
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Thanks. I will reach out to him and see what he can do.
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#3108511 - 01/03/13 10:19 PM
Re: Frustrated/Disappointed with SWFA
[Re: TNRifleman]
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fastbs
6 Point
Registered: 12/22/08
Posts: 744
Loc: putnam co
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Dang! I'm surprised they didn't offer you some other sweet deal to make up for it. Always had good luck with swfa, hate to hear this.
_________________________
SITIN IN THE WOODS SOUNDS GOOD TO ME
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#3108551 - 01/03/13 11:03 PM
Re: Frustrated/Disappointed with SWFA
[Re: fastbs]
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TNRifleman
4 Point
Registered: 01/06/08
Posts: 180
Loc: Collierville
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Fastbs,
They did offer me something. They told me they had a number of refurbished Zeiss scopes I could purchase. No mention of any discount or any other deal. What a joke. The funny thing is I would have looked at a Leupold VX 3 as well or possibly a Sightron.
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#3117090 - 01/09/13 09:55 PM
Re: Frustrated/Disappointed with SWFA
[Re: TNRifleman]
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TNRifleman
4 Point
Registered: 01/06/08
Posts: 180
Loc: Collierville
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Now I'm in trouble. You guys turned me on to cameraland. This place blows away any other place I have shopped for scopes. Prices are unbelievably good.
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