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#299667 - 07/14/07 02:23 PM Chattanooga area crossbow owners--important info
sgtwebb1
14 Point


Registered: 08/06/00
Posts: 8443
Loc: Ooltewah/Harrison TN, USA

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I know they're TNDeer sponsors, but Turk's Sports Shop won't work on anything but what they sell. They sell Parker and Excalibur.
I called them today to ask if they'd change the string and cables for my Barnett, and the fella told me all they worked on was the brands they sold.

That's absolutely fine, I understand that thinking, but on the TNDeer "Turk's Sports Shop" Sponsor page, it states "We Service all brands of bows".

Not trying to be an A-hole, just saying they might want to change the ad.

By the way, the good folks at Choo Choo Archery just down the road don't have the same "requirements", and are only too happy to help a man out.


Edited by sgtwebb1 (07/14/07 02:26 PM)
Edit Reason: because I'm gettin' forgetful in my old age.....
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#299813 - 07/14/07 06:51 PM Re: Chattanooga area crossbow owners--important info [Re: sgtwebb1]
buzzr46
12 Point


Registered: 05/20/06
Posts: 7345
Loc: Stoney Creek

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Businesses just don't seem to care about customer service anymore.
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#299863 - 07/14/07 08:03 PM Re: Chattanooga area crossbow owners--important info [Re: buzzr46]
sgtwebb1
14 Point


Registered: 08/06/00
Posts: 8443
Loc: Ooltewah/Harrison TN, USA

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It's not really that bad, this is a dang good guy I'm talking about. I'm just disappointed that he evidently won't mess with anything unless it's sold in his store.
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#300167 - 07/15/07 03:35 AM Re: Chattanooga area crossbow owners--important info [Re: sgtwebb1]
strutandrut
Non-Typical


Registered: 07/03/06
Posts: 28621
Loc: signal mountain

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i took my old Golden Eagle i used to hunt with to him a few years back to have it tuned and served. he hooked me up. this was when his shop was at his house. must have changed recently.

Edited by strutandrut (07/15/07 03:35 AM)
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#300314 - 07/15/07 09:21 AM Re: Chattanooga area crossbow owners--important info [Re: strutandrut]
dryhorn2
8 Point


Registered: 10/23/03
Posts: 1230
Loc: Bradley Co

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I went by his place two years ago to buy a crossbow from him, well I didn't because I didn't like his service...
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#306227 - 07/19/07 10:09 PM Re: Chattanooga area crossbow owners--important info [Re: dryhorn2]
Ambusher
4 Point


Registered: 08/01/00
Posts: 423
Loc: Dayton Tn.

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In defence of Turk , he probably knew that until recently Barnett had been "out of business" while the company was being restructured and sold . Parts were not avaliable for repairs and the warranty dept. was shutdown . They have only in the last 2 wks. or so been catching up on their backlog . BUT,the real bottom line is that any business has the right to refuse repair service for any reason . Try takin your bow to one of the "bigbox" stores in the area and having service done . They wont touch it either .
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#306274 - 07/19/07 10:21 PM Re: Chattanooga area crossbow owners--important info [Re: Ambusher]
sgtwebb1
14 Point


Registered: 08/06/00
Posts: 8443
Loc: Ooltewah/Harrison TN, USA

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That won't fly either, I already had a new string and cables, and told him as much.
"Bigbox" stores--scru'em, they don't get my sportin' goods bidness.

My preferred method is to research the crap out of whatever I'm about to drop a load of money on, then go buy it from a Mom'n'Pop if possible, or order from Cabela's if necessary.

Funny thing, Choo-Choo Arcery didn't have the same qualms. They've always came through for me, guess I'll just stick with the old faithful.
No problem, it all worked out.

Just telling folks to not bother with Turk's unless they bought their bow there.
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#312401 - 07/25/07 07:30 AM Re: Chattanooga area crossbow owners--important info [Re: sgtwebb1]
Kirk
14 Point


Registered: 08/07/01
Posts: 8686
Loc: Cleveland, TN USA

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Randy Ownby at FishTales changed my string last year even though he sold Parkers.
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#313293 - 07/25/07 07:09 PM Re: Chattanooga area crossbow owners--important info [Re: Kirk]
Kentucky Redneck
8 Point


Registered: 01/28/03
Posts: 1600
Loc: Harrison, Tn N35.15.557 W85.05...

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I don't know anything about your situation with Terry but I know for a fact that he is constantly working on bows that people purchased somewhere else. He also works on brands that he doesn't carry. I have known Terry for years and am frequently in his shop, so I am going on personal observations. He has also been known to, on numerous occasions, to open the shop after business hours to help hunters with equipment problems. Maybe he was just having a bad day, which we all have from time to time.
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#315582 - 07/27/07 08:16 AM Re: Chattanooga area crossbow owners--important info [Re: Kentucky Redneck]
Cull Buck Hunter
8 Point


Registered: 12/16/05
Posts: 1876
Loc: Cleveland,TN

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I have been in there a couple of times and he seemed like a nice guy.
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