#2431583 - 06/29/11 09:29 PM
Fed-up with Fed-ex
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pastorbmp
10 Point
Registered: 01/16/06
Posts: 4259
Loc: Wartburg,TN
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I have never dealt with a company as In-Ept as Fed-Ex!!! I try hard to avoid companies that ship fed-ex, because everytime it is a fiasco. But, I ordered my daughter a new phone and they only shipped fed-ex. I knew it would be a mess...guess what???? I was right! Had it shipped 3 day. Today was third day. The package had to be signed for. It was an inconvenience, but we kept someone at home all day waiting on package. Finally at 6:55 we left for church. I left a signed note stating to leave package, that the note (with my signature on it)could stand as my signature and if that didn't work for him to call us at church and my wife would meet him. Got home - no phone - note on door from Fed-ex gut sayin he doesn't have time to meet us today. He will deliver tomorrow by 7pm! So...third day was paid for, and end up not getting third day.
We are leaving to go out of town tomorrow. Called fed-ex, they can't guarantee when it will get to the house...sometime before 7pm (yeah right). I am sorry to rant, but EVERY TIME it is a hassle with Fed-ex. I have had hundreds of packages shipped UPS and NEVER had one problem. Oh well...I guess the Lord is trying to teach me patience...but I am a slow learner!
Edited by pastorbmp (06/29/11 09:32 PM)
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#2431592 - 06/29/11 09:32 PM
Re: Fed-up with Fed-ex
[Re: pastorbmp]
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smstone22
16 Point
Registered: 01/11/04
Posts: 16325
Loc: Allardt, TN
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I hear ya man. UPS is the man in our area. Sometimes you just cant avoid the others though! Hate it for ya
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- Fentress Roots 200 years and growing
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#2431628 - 06/29/11 10:09 PM
Re: Fed-up with Fed-ex
[Re: smstone22]
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BigAl
16 Point
Registered: 07/31/01
Posts: 18838
Loc: Fayette County, TN US
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Ive actually had more trouble with UPS than with FedEx. Not really with the delivery of either, but UPS has damaged several of my deliveries over the years. But overall, they're both pretty good. You must have a lemon of a driver.
_________________________
Walls: Leading the way outdoors.
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#2431652 - 06/29/11 10:26 PM
Re: Fed-up with Fed-ex
[Re: BigAl]
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wg24
6 Point
Registered: 04/17/11
Posts: 997
Loc: nashville
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I lost it on Fedex when the driver didn't deliever my package because "I couldn't find the address." I noticed the status on the online system showed weird so I called at 1130 and was like what happened "oh the driver couldn't find your house (it I clearly marked on a busy street) we will deliver by monday at 7pm."
So I just kept repeating: so you're telling me I have to go all weekend without a part I need because your driver didn't do his job.
I said it about 7 times and she never would have him try again that day.
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#2431665 - 06/29/11 10:46 PM
Re: Fed-up with Fed-ex
[Re: wg24]
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Swamphunter
12 Point
Registered: 12/27/07
Posts: 6452
Loc: Munford, TN
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I guess FedEx wins the JDPower Customer Satisfaction Award plus a multitude of others every year because they suck so bad.
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#2431769 - 06/30/11 05:51 AM
Re: Fed-up with Fed-ex
[Re: Swamphunter]
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pastorbmp
10 Point
Registered: 01/16/06
Posts: 4259
Loc: Wartburg,TN
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I guess FedEx wins the JDPower Customer Satisfaction Award plus a multitude of others every year because they suck so bad.
Too bad I don't get a vote. I don't know if I have ever had a good experience with their home delivery. Funny thing is , I never had much problem with them when I used them at the workplace. But their home delivery stinks! At least around here.
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#2431778 - 06/30/11 06:07 AM
Re: Fed-up with Fed-ex
[Re: pastorbmp]
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Hogbear
10 Point
Registered: 07/21/05
Posts: 4032
Loc: Cuba (near Memphis)
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I hear the same thing from my relatives who live in rural Alabama. Several times my brother has been told that they couldn't find his house. He's a welder and has a huge stainlness steel sign with his name over the driveway. You'd have to be blind or drunk to miss it.
FedEx is great here in the Memphis area from my experience though. Guess it's good to be near the headquarters.
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#2431801 - 06/30/11 06:37 AM
Re: Fed-up with Fed-ex
[Re: Hogbear]
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Unicam
Grumpaw
16 Point
Registered: 12/13/00
Posts: 17507
Loc: Dallas, GA. & Cookeville, TN
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I have had problems with UPS and FEDEX, also had great service from both. I would suspect it has alot to do with the drivers and their GPS equipment. I got the couldnt find address thing from both UPS and FEDEX when I moved into the house here, suggested the drivers update their GPS as it was a new address on a new street...packages both delivered the next day. When they tell me they could not find an existing address I get a little irate.
_________________________
"Gun Free Zones are for VICTIMS!"
John 15:13
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#2431826 - 06/30/11 06:54 AM
Re: Fed-up with Fed-ex
[Re: Unicam]
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Bottom Hunter
16 Point
Registered: 12/29/06
Posts: 15554
Loc: Hatchie Bottoms
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Beats USPS hands down...
_________________________
There are some people who always seem angry and continuously look for conflict.
Walk away; the battle they are fighting is not with you, but with themselves.
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#2431843 - 06/30/11 07:05 AM
Re: Fed-up with Fed-ex
[Re: Unicam]
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Andy S.
TnDeer Old Timer
12 Point
Registered: 07/26/99
Posts: 7290
Loc: Atoka, TN
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I guess I have been very fortunate over the years, I have never had a major problem with either.
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Andy S.
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