#2431583 - 06/29/11 09:29 PM
Fed-up with Fed-ex
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pastorbmp
10 Point
Registered: 01/16/06
Posts: 4223
Loc: Wartburg,TN
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I have never dealt with a company as In-Ept as Fed-Ex!!! I try hard to avoid companies that ship fed-ex, because everytime it is a fiasco. But, I ordered my daughter a new phone and they only shipped fed-ex. I knew it would be a mess...guess what???? I was right! Had it shipped 3 day. Today was third day. The package had to be signed for. It was an inconvenience, but we kept someone at home all day waiting on package. Finally at 6:55 we left for church. I left a signed note stating to leave package, that the note (with my signature on it)could stand as my signature and if that didn't work for him to call us at church and my wife would meet him. Got home - no phone - note on door from Fed-ex gut sayin he doesn't have time to meet us today. He will deliver tomorrow by 7pm! So...third day was paid for, and end up not getting third day.
We are leaving to go out of town tomorrow. Called fed-ex, they can't guarantee when it will get to the house...sometime before 7pm (yeah right). I am sorry to rant, but EVERY TIME it is a hassle with Fed-ex. I have had hundreds of packages shipped UPS and NEVER had one problem. Oh well...I guess the Lord is trying to teach me patience...but I am a slow learner!
Edited by pastorbmp (06/29/11 09:32 PM)
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#2431592 - 06/29/11 09:32 PM
Re: Fed-up with Fed-ex
[Re: pastorbmp]
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smstone22
16 Point
Registered: 01/11/04
Posts: 16262
Loc: Allardt, TN
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I hear ya man. UPS is the man in our area. Sometimes you just cant avoid the others though! Hate it for ya
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#2431628 - 06/29/11 10:09 PM
Re: Fed-up with Fed-ex
[Re: smstone22]
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BigAl
16 Point
Registered: 07/31/01
Posts: 18813
Loc: Fayette County, TN US
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Ive actually had more trouble with UPS than with FedEx. Not really with the delivery of either, but UPS has damaged several of my deliveries over the years. But overall, they're both pretty good. You must have a lemon of a driver.
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Walls: Leading the way outdoors.
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#2431652 - 06/29/11 10:26 PM
Re: Fed-up with Fed-ex
[Re: BigAl]
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wg24
6 Point
Registered: 04/17/11
Posts: 997
Loc: nashville
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I lost it on Fedex when the driver didn't deliever my package because "I couldn't find the address." I noticed the status on the online system showed weird so I called at 1130 and was like what happened "oh the driver couldn't find your house (it I clearly marked on a busy street) we will deliver by monday at 7pm."
So I just kept repeating: so you're telling me I have to go all weekend without a part I need because your driver didn't do his job.
I said it about 7 times and she never would have him try again that day.
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#2431665 - 06/29/11 10:46 PM
Re: Fed-up with Fed-ex
[Re: wg24]
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Swamphunter
12 Point
Registered: 12/27/07
Posts: 6452
Loc: Munford, TN
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I guess FedEx wins the JDPower Customer Satisfaction Award plus a multitude of others every year because they suck so bad.
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#2431769 - 06/30/11 05:51 AM
Re: Fed-up with Fed-ex
[Re: Swamphunter]
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pastorbmp
10 Point
Registered: 01/16/06
Posts: 4223
Loc: Wartburg,TN
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I guess FedEx wins the JDPower Customer Satisfaction Award plus a multitude of others every year because they suck so bad.
Too bad I don't get a vote. I don't know if I have ever had a good experience with their home delivery. Funny thing is , I never had much problem with them when I used them at the workplace. But their home delivery stinks! At least around here.
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#2431778 - 06/30/11 06:07 AM
Re: Fed-up with Fed-ex
[Re: pastorbmp]
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Hogbear
10 Point
Registered: 07/21/05
Posts: 4032
Loc: Cuba (near Memphis)
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I hear the same thing from my relatives who live in rural Alabama. Several times my brother has been told that they couldn't find his house. He's a welder and has a huge stainlness steel sign with his name over the driveway. You'd have to be blind or drunk to miss it.
FedEx is great here in the Memphis area from my experience though. Guess it's good to be near the headquarters.
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#2431801 - 06/30/11 06:37 AM
Re: Fed-up with Fed-ex
[Re: Hogbear]
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Unicam
Grumpaw
16 Point
Registered: 12/13/00
Posts: 17454
Loc: Dallas, GA. & Cookeville, TN
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I have had problems with UPS and FEDEX, also had great service from both. I would suspect it has alot to do with the drivers and their GPS equipment. I got the couldnt find address thing from both UPS and FEDEX when I moved into the house here, suggested the drivers update their GPS as it was a new address on a new street...packages both delivered the next day. When they tell me they could not find an existing address I get a little irate.
_________________________
"Gun Free Zones are for VICTIMS!"
John 15:13
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#2431826 - 06/30/11 06:54 AM
Re: Fed-up with Fed-ex
[Re: Unicam]
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Bottom Hunter
16 Point
Registered: 12/29/06
Posts: 15480
Loc: Hatchie Bottoms
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Beats USPS hands down...
_________________________
There are some people who always seem angry and continuously look for conflict.
Walk away; the battle they are fighting is not with you, but with themselves.
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#2431843 - 06/30/11 07:05 AM
Re: Fed-up with Fed-ex
[Re: Unicam]
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Andy S.
TnDeer Old Timer
12 Point
Registered: 07/26/99
Posts: 7189
Loc: Atoka, TN
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I guess I have been very fortunate over the years, I have never had a major problem with either.
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Andy S.
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#2431866 - 06/30/11 07:43 AM
Re: Fed-up with Fed-ex
[Re: Andy S.]
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iowavf
10 Point
Registered: 10/25/05
Posts: 2524
Loc: southwest iowa
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I always have both deliver to my business address. I know the UPS guy and he will acctually put stuff inside my garage instead of leaving it out in the open if my wife orders something and doesn't use my work address.
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#2431904 - 06/30/11 08:14 AM
Re: Fed-up with Fed-ex
[Re: Andy S.]
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Pic IN the Casa
12 Point
Registered: 03/18/11
Posts: 5883
Loc: TN
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I hate everything about UPS.
_________________________
Everyone who does evil hates the light, and will not come into the light for fear that their deeds will be exposed. John 3:20
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#2431914 - 06/30/11 08:27 AM
Re: Fed-up with Fed-ex
[Re: Andy S.]
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Buck Nekkid
Non-Typical
Registered: 12/20/07
Posts: 42423
Loc: Jefferson County,Tn
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I guess I have been very fortunate over the years, I have never had a major problem with either.
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One half of "Man Purdy"
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#2431960 - 06/30/11 09:13 AM
Re: Fed-up with Fed-ex
[Re: Buck Nekkid]
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fishboy1
14 Point
Registered: 01/13/03
Posts: 9702
Loc: Warren Co
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It all depends on the driver.
At my old place, had a Fedx guy who was great. My lab would bust out of the house and run get in his truck. The first time it would happen I asked him to back up the drive, pull forward and yell "we are home". He did it and my lab bailed out of the truck and ran to the door.
Dude thought it was hilarious and looked forward to going for "a drive" with my dog if he escaped and got in his truck. Guy always put my packages under the covered front porch and tried to get his deliveries done early. He even started carrying dog treats and was disappointed if the dog didn't escape and go for a ride.
Company I was doing business with changed to Airborne express. First driver was good. Second "no speeekeee no engleeeee" driver sucked. He put a shipment of wedding photos up against the garage door IN THE RAIN when I had a covered front porch 30' away. I ranted all the way up to the district supervisor.
Next delivery..... garage door. Garage door was in plain sight of the street too.
Had to change from one of the best photo labs in the country one with slower service so I wouldn't have a job get ruined or disappear from the poor delivery services.
Fedx guy at our place now is great. UPS guy sucks. He came to do a delivery and actually took a Fedx package off our covered front porch and carried it around to the side door and left it on the stoop in the rain with the UPS delivery !(watched it on security cam) Mo-ron.
Our USPS contracted carrier is hit or miss. She once spent 10 minutes strapping a small package to our mailbox with 11 rubber bands. Funny thing was she was trying to avoid pulling up the drive to within 10' of our front door and getting out of her car. It was raining lightly and she got soaked wasting time with those stupid rubber bands. I watched the whole thing and walked 150' to the mail box, retrieved the package and was a whole lot dryer than ol lazy. 
_________________________
A gun in the hand is worth 2 cops on the phone. No one can name a single power the government has granted itself that hasn't been abused. Socialism is for losers http://amillerphotoevent.com
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#2432489 - 06/30/11 08:18 PM
Re: Fed-up with Fed-ex
[Re: fishboy1]
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300_mag
8 Point
Registered: 11/09/08
Posts: 1074
Loc: Lewisburg/Lynnville
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We work on FedEx's road tractors where I work. They call us up and tell us how much they are gonna pay for each job we do. They will not pay a dime more either. Pisses me off, next time I ship something I'm gonna tell them how much I wanna pay and see how they like that.
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