#2394774 - 05/16/11 06:35 PM
CVA customer service
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taximan
6 Point
Registered: 12/19/09
Posts: 885
Loc: Indiana
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A few weeks ago I bought a CVA optima Elite in the 50 cal/243 combo set. I put a scope on the 50 cal and last weekend decided to sight it in for my up coming hunt. I broke the ramrod during the second load. It has a piece that unscrews to extend the length of the ramrod. Now I admit this was probably my fault but I wrote them an email anyway. I have never owned a mzldr that wasnt a CVA and have always been a big fan of the optima elite. I received a reply today saying my new ramrod was on its way in time for my bear hunt at no charge! Can't beat a deal like that
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There's so much fight in me, i'm chuck norris approved
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#2394778 - 05/16/11 06:39 PM
Re: CVA customer service
[Re: taximan]
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lung-buster
8 Point
Registered: 09/16/08
Posts: 1890
Loc: Southern Middle Tn
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Good deal
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#2394861 - 05/16/11 07:51 PM
Re: CVA customer service
[Re: encore06]
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Wildcat
Non-Typical
Registered: 06/10/00
Posts: 39182
Loc: Western Ky.
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Yep, CVA has ALWAYS been good to me and replaced anything I needed.
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A Government that does not trust its law abiding citizens to keep and bear arms, is itself unworthy of trust..... - James Madison
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#2395121 - 05/17/11 02:22 AM
Re: CVA customer service
[Re: Carlos Viagra]
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stik
TnDeer Old Timer
16 Point
Registered: 03/12/99
Posts: 18546
Loc: lenoir city,tn
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i had some issues with a cheapo cva eclipse hunter($99). i sent an email asking if this was typical of cva quality. i received a reply asking for the gun. i sent it back and they fixed or replaced the trigger(my fault) and barrel(bore was too tight),no questions asked.
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experienced hunters know its not just a bushy white tail, its a big middle finger.
nothing makes a fish bigger than almost being caught
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#2395269 - 05/17/11 09:12 AM
Re: CVA customer service
[Re: Snake]
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762hunter
8 Point
Registered: 07/16/04
Posts: 1986
Loc: Memphis
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Dang!
I had trouble with my Optima's ramrod
Called several times and emailed
I ended up buying a new universal one at Bass Pro.
Maybe they have stepped up on that end, good to hear
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#2395276 - 05/17/11 09:24 AM
Re: CVA customer service
[Re: 762hunter]
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Bigg'un4214
8 Point
Registered: 05/10/04
Posts: 2403
Loc: east tn
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I boght a CVA Blazer as my first ML, couldn't hit the ground with it. About 10 years after I bought it I met one of the CVA field reps, he told me to ship it back. They upgraded me not with 1 but 2 MLs. The second was an Optima. I also sent a trigger assembly that had broke and they replaced it for free. CVA customer service, so far, has been head and shoulders above the rest.
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Tennessee roots over 200 years deep and growing.....
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#2395286 - 05/17/11 09:47 AM
Re: CVA customer service
[Re: Bigg'un4214]
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DOC1187
16 Point
Registered: 06/14/08
Posts: 10387
Loc: east tn
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thats what i have cva
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