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Medical dilemma

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Medical dilemma

Postby RUGER » Fri May 18, 2018 6:37 am

Ok so back in like August my wife started having trouble with her foot.
It got much worse in November so we went to a foot doctor.
Diagnosis was a big word that I don't remember but long story short, she has extremely flat feet and the falling of the arch stretches a tendon that goes around the side of your foot. The stretching allows your ankle to roll, making the arch fall, which stretches the tendon more, etc and on and on.

In February, after a couple months of long & expensive physical therapy and wearing a boot for that long the doctor decides she needs a Richie brace.
He said this will be worn in her normal shoes and his hope was she could wear it for a while and get better then only have to wear it when she was going to be on her feet for an extended amount of time in a day.

The first of February he said she needed to be in a cast and non-weight bearing for 30 days.
After talking to her he said that IF she would be honest with herself and decide how badly she wanted to get better he could leave her in the boot but she had to wear it 24/7 and ONLY take it off when she showered.
At this time they fitted her for the brace.
Tube sock looking thing that was real sticky and they soaked it in water and unrolled it up her foot & ankle then it hardens and they cut it off and send it to the lab where they create the brace to exactly match her foot.
8 weeks later the brace comes in, all the while she has been in the boot and using a knee scooter. (Knee scooter had her all jacked up and started hurting her hip worse than her foot was hurting)
All the time she is burning up annual and sick leave at work to keep getting a check but she is only able to work about 6 hours a day and only 3 days a week.
Both of which she has now burned up, which is a requirement for FMLA, so now her pay has been basically cut in half. Trust me when I say, that ain't good either.

Brace comes in and the doctor looks at it and shakes his head.
I dunno who's brace this is but it ain't yours.
It was like a size 14 or something.
Oh well, it happens, make another casting of her foot and send it in again.
A few weeks later we call and ask about the brace because the doctor was going to all them and put a rush on it.
Mind you, this thing is gonna run us about $1,500 and only about $500 will be covered by insurance.
The girl said, well it actually came in last week and it was wrong again. :shock:

So this week my wife calls again and the woman tells her that this POS came in a THIRD time and it was wrong again, way too big. This time the lab sent her casting back with the brace and it would fit inside the brace with a couple inches to spare on each side!!

She wants me to call and make an appointment with the doctor to just find out what the heck is going on.
I figure that will be pointless, I will get mad and we will have to find another doctor anyway.
I don't know, at this point, if the doctor we are dealing with is an idiot or the people at the lab are a bunch of crackheads or what.

At what point do you cut bait and just go to another doctor and start all over from scratch?
I figure a new doctor would disregard all the prior diagnosis, because he or she will know more than the original doctor, and we would have to start again at square one.

I swear, I am at a loss.
My wife don't hunt or fish or much of anything. Her hobby is shopping. LOL
I carried her to the mall right before Christmas and wheeled her around in a wheelchair and that is the ONLY time she has been anywhere since.
She is at wits end and honestly I am too.

I get up and go to work, when she gets ready she calls and I leave work and pick her up and bring her to work.
Then I go home and start on the housework and then leave again about 1 1/2 hours later and go back to get her and bring her home.
She can't drive, as when she gets in the drivers side her good foot goes in first then she has to push with her bad foot to get the rest of the way in and she can't do it.


My first instinct is to tell the doctor to piss up a rope and wish him good luck collecting any money we owe him but then again, it may very well not even be his fault? Actually I don't see how it could be, I mean they make a mold of her foot and send it in and how hard can it be to make a cheap arse piece of plastic that fits around it???? :bash:

Dunno, I just dunno.
Guess I needed to vent more than anything.
Now, where's that cheese?
Pffft forget that, I'm going fishin'
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Re: Medical dilemma

Postby DaveB » Fri May 18, 2018 8:45 am

I have no ideas at all. However, i think some doctors are at the end of their career 15 years ago and should probably have left the profession back then.

I would first tell the current doctor that you are sorry but you believe you need to take this medical issue to a different specialist. If the Doc argues the point I would point to the boot debacle and not just the improper sizing but the time involved, pain, discomfort, your job issues, etc.

Then I would find a new Doc.

If this is the place down the street from me their solution for my problem did not work either.
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Re: Medical dilemma

Postby rem270 » Fri May 18, 2018 8:56 am

Dang dude, I don't have any kind of suggestions but I really hope y'all can get it squared away soon.
Everyone should give Jesus a try once. If you don't like it Satan will always take you back.
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Re: Medical dilemma

Postby 7mm08 » Fri May 18, 2018 9:03 am

Is this doc an orthopedic surgeon OR a podiatrist?
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Re: Medical dilemma

Postby RandyinTN » Fri May 18, 2018 9:07 am

Tell the Dr to use a different company/lab to make the brace. If he says he can't then tell him goodbye
Last edited by RandyinTN on Fri May 18, 2018 9:15 am, edited 1 time in total.
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Re: Medical dilemma

Postby Wildcat » Fri May 18, 2018 9:10 am

7mm08 wrote:Is this doc an orthopedic surgeon OR a podiatrist?


^^^^This^^^

Also DO call and talk to the doctor himself. Explain what you just posted, you don't have to get mad at him because he should understand. If he doesn't understand what the problem is then HE'S the one and not the lab. If he gets it then he need to really get on the lab big time.
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Re: Medical dilemma

Postby cbhunter » Fri May 18, 2018 9:13 am

I will pray for your family. That would DRIVE ANYONE NUTS!! I think DaveB gave some solid advice. Talk to her doctor (if you like them) and tell them that this has went on for FAR too long and let him know that you plan to go another route. If nothing else, this will lite a fire under his butt and he can get results if he really wants to!
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Re: Medical dilemma

Postby farmin68 » Fri May 18, 2018 9:23 am

Don't let this drag out any further. The longer this goes on, the longer her recovery and rehab time will be.

Get the name of the company making the brace and call them today. Explain everything and then ask where/who in the company your attorney should direct his communication.
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Re: Medical dilemma

Postby RUGER » Fri May 18, 2018 9:33 am

7mm08 wrote:Is this doc an orthopedic surgeon OR a podiatrist?


Far as I know he is an orthopedic surgeon because he said this was our best option to avoid surgery (that he would do).
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Re: Medical dilemma

Postby Kimber45 » Fri May 18, 2018 9:48 am

I’d sit down with the office manager. Tell them the deal on the brace, and ask them to call directly and work out the sizing issue while I was there.. Some of my questions to the OM would be, does this happen with other ppl? Is this a company you use frequently? Does anyone here understand the hardship this is causing the wife, and family? Can the new order be expedited? (At the labs expense)

My wife is an OM for a surgery center (heck you’ve met the ole ball and chain :D ) and the surgeons there divert anything remotely like this to her anyway. It’s all about making it a priority vs just another do-over. The docs don’t always see our side of how stuff like this effects a family etc. With Matthews deal, we’ve worked thru MANY an office manager with stellar results.
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Re: Medical dilemma

Postby CBU93 » Fri May 18, 2018 10:22 am

Second opinion....
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Re: Medical dilemma

Postby 7mm08 » Fri May 18, 2018 11:04 am

RUGER wrote:
7mm08 wrote:Is this doc an orthopedic surgeon OR a podiatrist?


Far as I know he is an orthopedic surgeon because he said this was our best option to avoid surgery (that he would do).


Both can do surgery but one is totally trained differently and therefore treat totally different.
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Re: Medical dilemma

Postby RUGER » Fri May 18, 2018 11:17 am

7mm08 wrote:
RUGER wrote:
7mm08 wrote:Is this doc an orthopedic surgeon OR a podiatrist?


Far as I know he is an orthopedic surgeon because he said this was our best option to avoid surgery (that he would do).


Both can do surgery but one is totally trained differently and therefore treat totally different.



Got ya. That makes sense.
I will have to check, right now I can't even remember his freaking name. LOL

Found it, on their website it says:
•American Board of Podiatric Surgery – Board Certified

I rekon that don't mean orthopedic surgeon.
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Re: Medical dilemma

Postby Dully » Fri May 18, 2018 2:15 pm

CBU93 wrote:Second opinion....

This :smash:
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Re: Medical dilemma

Postby KENBOB10 » Fri May 18, 2018 2:24 pm

I'm gonna pray for yall to find an answer. I don't know what else to do.
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Re: Medical dilemma

Postby Snake » Fri May 18, 2018 8:06 pm

If be upset if it was a vehicle dang Ruger bless your wife's heart . Hope you all get this straightened out .
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Re: Medical dilemma

Postby Jon54 » Fri May 18, 2018 8:16 pm

If you don’t mind coming to Memphis, make an appointment with Dr Ben Grear at Campbell’s Clinic. Ben is a foot/ankle specialist. He grew up with my son and is highly respected. If Ben isn’t available, Dr Isikowa is also fabulous. She did my ankle reconstruction. I wanted Ben to do it but I was able to have surgery a week earlier with Dr Ishikowa
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Re: Medical dilemma

Postby woodyard » Fri May 18, 2018 9:48 pm

Ruger that is bad situation sure enough. I guess I would have to see another doctor, just to see if the first doctor had the correct diagnosis and treatment plan. If he was in agreement with the first, then I would stay after the first doctor to get the correct brace, since it should already be in the works.

Will be praying for y'all, I didn't realize that it was as bad as it is and had been going on so long.
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Re: Medical dilemma

Postby Kimber45 » Fri May 18, 2018 11:06 pm

woodyard wrote:Ruger that is bad situation sure enough. I guess I would have to see another doctor, just to see if the first doctor had the correct diagnosis and treatment plan. If he was in agreement with the first, then I would stay after the first doctor to get the correct brace, since it should already be in the works.

Will be praying for y'all, I didn't realize that it was as bad as it is and had been going on so long.


X2 on all of the above
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